RETURN POLICY / LEGAL & PRIVACY

 
 
 

This policy applies to The Cottage Gardens, Inc. (“Cottage Gardens”) online store (“getdrty.com”) in the United States. We are committed to providing you a fair and timely response to any privacy concern or question you bring to us. We recognize the importance of privacy because it is more than an issue of compliance – it is one of trust. We strive to manage your personal information in accordance with our basic belief of respect for the individual and their privacy. This policy describes: • How and why we collect your personal information. • How your information is used and protected. • When and with whom we share your information. • The choices you can make about how we collect, use, and share your information. Information We Collect We collect your information from the following sources: • Information you give us, such as during transactions, customer service, surveys, and online registrations. • Information from other sources, such as consumer reporting agencies • Information automatically collected when you visit our websites, such as via cookies We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this using lawful and fair methods. We strive to limit the amount of personal information collected to support the intended purpose of the collection. Information You Give Us We collect personal information from you in a variety of ways when you interact with Cottage Gardens online through getdrty.com. Some examples are when you: • Create an account on our website • Make an online purchase from us • Conduct a transaction where we collect information required by law • Request customer service or contact us • Submit a Cottage Gardens – getdrty.com related story or testimonial • Participate in a contest, sweepstake, promotion, or survey • Otherwise submit personal information to us. Personal information is information that identifies you specifically. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card numbers. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. Information from Other Sources We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. How We Use and/or Share Your Information • Cottage Gardens does not sell or rent your personal information to third parties • Cottage Gardens uses your information to provide products and services and to support core business functions. These uses include fulfillment, internal business processes, marketing, authentication and fraud prevention, and public safety and legal functions. Examples of this include: • To fulfill your requests for products and services and communicate with you about those requests • To register and service your account • To administer surveys, sweepstakes, contests, and promotions • To provide customer service and alert you to product information, including recalls • To help us improve and customize our service offerings, websites, and advertising

 

To send you information about our products, services and promotions • To protect the security or integrity of our websites and our business • We may share your personal information with third parties under the following limited circumstances: • with service providers or suppliers that help with our business operations • when we believe in good faith that the law requires it. Service Providers We may share information about you with service providers or suppliers that help with our business operations. Examples are shipping vendors, billing and refund vendors, credit card processors, and companies that help us improve our product and service offerings and our websites. We require these service providers and suppliers to keep the information secure. We also prohibit them from using your information for any purposes other than those requested by us. Marketing Preferences We want to communicate with you in ways you want to hear from us. Examples include email newsletters, special offers, and new product announcements. We use the following standards for marketing communications: • We will not contact you via phone or text message without your express consent (opt in) • We will not share your personal information with third parties for marketing purposes, without your express consent (opt in) • We use an opt-out standard for all other communications. This means we will conduct the activity unless you tell us not to. Or you may contact us as described in the Contact Us section below. If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or sold out plants. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds. Online Operations and Advertising You may exercise choices related to our online operations and advertising. For instance, you can choose to browse our websites without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but will not be able to complete a purchase or take advantage of certain website features. How We Secure Your Information Securing your information is a company priority. Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information. Contact Us By Mail: The Cottage Gardens, Inc. 2611 S Waverly Hwy. Lansing, MI 48911 By Phone: 517-882-5728 By Email: jmonroe@cottagegardensinc.com  Changes to this Privacy Policy Please check this policy periodically for any changes. We will post the date it was last updated at the bottom of this privacy policy. Effective: February 11, 2011